Shipping policy

The "Southern Charm" Shipping Update

Hand-Crafted with Care

Because we hand-pour our candles and freshies only when you order them, we allow a mandatory 3–5 day "curing" period. This ensures the fragrance and wax bond perfectly for the strongest scent possible. Please allow this time for us to craft and cure your items before they ship. For custom orders and apparel, please allow up to 4-5 business days for us to get them perfect for you.

Simple Shipping Rates

Flat Rate Shipping: $7.95 on all standard orders.
Free Shipping: Spend $45 or more and your shipping is on us!

The Journey to Your Door

Tracking: You’ll receive an automated email with your tracking number the second your label is printed.
Shipping Time: Once it leaves our farmhouse, expect your package to arrive within 3–5 business days (depending on the carrier you chose at checkout).
Weekend Orders: We spend our weekends with family! Any orders placed Saturday or Sunday will begin processing first thing Monday morning.

Returns & Exchanges

Need a different size in a shirt? To exchange your unworn apparel, please mail it to: 601 Drexel Dr., Grapevine, TX 76051 (Note: Shipping costs for returns are the responsibility of the buyer and are non-refundable.)

Holiday Schedule

We observe all major holidays to give our small team time to recharge. We will get right back to pouring your orders the following business day!

If you have any questions, please feel free to contact us at info@southerncharmfarmhouse.com